"Unknown Publisher" or "Unrecognized App" message when trying to download or execute JEDI One on a Windows machine

Machinechat’s JEDI One for Windows is not sold through the Microsoft Store. As such, when downloading the binary zip file or executing the mcjedi.exe file, some users may get an “Unknown Publisher” or “unrecognized app” message.

Please be aware that the JEDI One application binary has been signed using a certificate issued by DigiCert, a trusted worldwide provider of TSL/SSL certificates and other security solutions. To ensure that you are using an authorized copy of our software, please make sure that you see “Machinechat LLC” listed as the Publisher when you receive the message.

You may also see a message from Windows Defender Firewall that it has blocked JEDI One from attempting to communicate over the network. Since JEDI One needs network access to install the license key and to communicate with sensors and devices that are network based, you will need to grant network access (Private access for work or home).

Once you initially allow the JEDI One application to run and grant it network access, you will not see these messages in the future.

Should you have any questions, please feel free to reach out to our tech support at support@machinechat.io.

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